Ecommerce Sales Manager - Multi Channel (Amazon focused)
Go Superfoods, we're proud to be part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high-quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel-good nutrition. Join a diverse, growing team where your work can drive real impact, supporting better choices, healthier people, and a healthier planet
GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via Retailers/Amazon and as private label. We are the BRAND behind many UK and European superfood brands. We are on a mission to make healthy eating easier, to make a meaningful social impact and to become the leading superfood business
LOCATION: Hybrid (1 day per week in Christchurch, Dorset as required)
Purpose of the role:
Passionate about elevating brand performance on Amazon and driving premium growth within the health, wellness, and natural products category? Ready to advance your expertise within a fastscaling, innovationfocused consumer brand portfolio?
In this role, you'll take full ownership of marketplace and digital channel performance -applying datadriven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and sharp trading execution to fuel strong, sustainable growth.
As the eCommerce Sales Manager, you'll be responsible for daytoday commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions, and content are optimised to maximise revenue and improve margins
Working closely with the Head of Commerce, you'll play a critical role in scaling our Amazon UK & EU business and strengthening the digital presence of our brands, including Sevenhills Wholefoods, across key eCommerce channels such as Ocado and our branded websites
Key Responsibilities:
eCommerce Trading & Commercial Performance
Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels
Own trading execution: pricing updates, promotions, merchandising, and product availability
Run weekly trading reviews with insights on performance drivers, risks, and opportunities
Maintain and monitor core KPIs, flagging variances and recommending corrective actions
Support budgeting and forecasting by providing accurate trading data and insight
Execute commercial initiatives and projects defined by the Head of ECommerce
Produce weekly and monthly dashboards covering sales, margin, advertising performance, and operational KPIs
Analyse trading data to identify growth levers and provide actionable recommendations
Amazon Trading & Operations
Manage day-to-day Amazon operations including listings, content, inventory, advertising inputs, promotions, and compliance
Ensure product detail pages are fully optimised for visibility, conversion, and brand consistency
Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, Buy Box, inventory health)
Implement best practices and process improvements to drive operational efficiency
Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities
Cross-Functional Collaboration
Coordinate with marketing to ensure alignment between trading priorities, advertising, and promotions
Partner closely with supply chain to maintain optimal stock levels and resolve availability issues
Support technical and regulatory compliance by ensuring listings and claims meet requirements
Collaborate with customer service on D2C issues and customer experience improvements
Maintain relationships with external partners, agencies, and platform account managers as needed
Experience:
Minimum 5 years' experience in eCommerce marketplace management (Amazon essential)
Proven experience driving growth on products / brands through Amazon
Strong commercial and analytical skills with understanding of P&L drivers
Experience managing promotions, pricing, content optimisation, and trading calendars
Background working cross-functionally with supply chain, operations, marketing, and product teams
Experience in FMCG, food, health, wellness, or similar categories (preferred)
Personal Profile:
Amazon expert, covering listings, pricing, promotions, FBA, content and reporting
Highly organised, with the ability to manage multiple priorities in a fast-paced environment
Bias for action with a proactive, problem-solving mindset
Customer-centric approach to decision-making
Data-driven decision making and proactive identification of new growth opportunities
What we offer:
Competitive salary with annual salary reviews
25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service
Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
Flexible hours and work from home available to all staff with an office presence ideally once a week
Great learning and development and progression opportunities Yearly bonus structure (based on company targets)
Enhanced Maternity and Paternity Leave
Generous Company Sick Pay
Pension Scheme Contribution
Solent social events run by our inhouse Social Team
Cycle to Work scheme
GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via Retailers/Amazon and as private label. We are the BRAND behind many UK and European superfood brands. We are on a mission to make healthy eating easier, to make a meaningful social impact and to become the leading superfood business
LOCATION: Hybrid (1 day per week in Christchurch, Dorset as required)
Purpose of the role:
Passionate about elevating brand performance on Amazon and driving premium growth within the health, wellness, and natural products category? Ready to advance your expertise within a fastscaling, innovationfocused consumer brand portfolio?
In this role, you'll take full ownership of marketplace and digital channel performance -applying datadriven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and sharp trading execution to fuel strong, sustainable growth.
As the eCommerce Sales Manager, you'll be responsible for daytoday commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions, and content are optimised to maximise revenue and improve margins
Working closely with the Head of Commerce, you'll play a critical role in scaling our Amazon UK & EU business and strengthening the digital presence of our brands, including Sevenhills Wholefoods, across key eCommerce channels such as Ocado and our branded websites
Key Responsibilities:
eCommerce Trading & Commercial Performance
Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels
Own trading execution: pricing updates, promotions, merchandising, and product availability
Run weekly trading reviews with insights on performance drivers, risks, and opportunities
Maintain and monitor core KPIs, flagging variances and recommending corrective actions
Support budgeting and forecasting by providing accurate trading data and insight
Execute commercial initiatives and projects defined by the Head of ECommerce
Produce weekly and monthly dashboards covering sales, margin, advertising performance, and operational KPIs
Analyse trading data to identify growth levers and provide actionable recommendations
Amazon Trading & Operations
Manage day-to-day Amazon operations including listings, content, inventory, advertising inputs, promotions, and compliance
Ensure product detail pages are fully optimised for visibility, conversion, and brand consistency
Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, Buy Box, inventory health)
Implement best practices and process improvements to drive operational efficiency
Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities
Cross-Functional Collaboration
Coordinate with marketing to ensure alignment between trading priorities, advertising, and promotions
Partner closely with supply chain to maintain optimal stock levels and resolve availability issues
Support technical and regulatory compliance by ensuring listings and claims meet requirements
Collaborate with customer service on D2C issues and customer experience improvements
Maintain relationships with external partners, agencies, and platform account managers as needed
Experience:
Minimum 5 years' experience in eCommerce marketplace management (Amazon essential)
Proven experience driving growth on products / brands through Amazon
Strong commercial and analytical skills with understanding of P&L drivers
Experience managing promotions, pricing, content optimisation, and trading calendars
Background working cross-functionally with supply chain, operations, marketing, and product teams
Experience in FMCG, food, health, wellness, or similar categories (preferred)
Personal Profile:
Amazon expert, covering listings, pricing, promotions, FBA, content and reporting
Highly organised, with the ability to manage multiple priorities in a fast-paced environment
Bias for action with a proactive, problem-solving mindset
Customer-centric approach to decision-making
Data-driven decision making and proactive identification of new growth opportunities
What we offer:
Competitive salary with annual salary reviews
25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service
Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits
Flexible hours and work from home available to all staff with an office presence ideally once a week
Great learning and development and progression opportunities Yearly bonus structure (based on company targets)
Enhanced Maternity and Paternity Leave
Generous Company Sick Pay
Pension Scheme Contribution
Solent social events run by our inhouse Social Team
Cycle to Work scheme
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